Customer service at MPM is a valued asset for our Marketing department. MPM makes it a priority to keep the lines of communication open. In our experience, as soon as an inquiry comes his way, they are available within minutes for his clientele. MPM's timely responses via phone (or email) are greatly appreciated, especially when we are being pulled in many directions on busy days. Their weekly diligence is also very helpful as they remind us of appointments, therefore keeping our projects moving forward and meeting the deadlines smoothly. The MPM team possesse incredible skills for web related functionality and they quite often explain the process they have taken. Overall the MPM staff is quick to listen, support, then describe the best approach to solving challenges.
The MPM team has a been an excellent partner to our growth stage medical device company, Ascyrus. They deliver quality materials, combined with excellent support, at a reasonable price. The list of projects they have supported us on ranges from website design, to animation development, to brochure/powerpoint creation, etc. Not only has our internal team been impressed with the deliverables, but our surgeon customers have even complimented us on many of the pieces! We look forward to continued work with MPM.